Ministry Partnerships & Donor Care Representative
The Ministry Partnerships & Donor Care Representative is focused on providing outstanding customer service to our ministry partners (donors, staff, and other internal and external relationships), including the timely handling of all donation and acknowledgement processes. As a member of the Ministry Partnerships team, you will be the first point of contact for our ministry partners, handling all interactions and correspondence including that by email and telephone. In addition to maintaining accurate and timely donation records, you will provide support relating to ministry partner relations, outbound calls, and departmental processes in building ministry partner retention. This position requires the ability to work in a structured fast-paced environment, independently and as part of a team, taking initiative as required and organizing work flow efficiently to ensure excellent customer service.